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Masternaut Three X brings the real-time Horizon closer to Zenithoffice

Zenithoffice
7 January, 2009

Leeds, UK, 07 January 2009 – Zenithoffice a UK-wide office products supplier based in Oldham has taken delivery of a fully integrated real-time enterprise system to gain more stringent control over its entire business and improve customer service. The solution is built around the innovative Masternaut Three X vehicle tracking service and PDA-based X-Delivery Pro service management system integrated seamlessly with Horizon, a speciality enterprise system from BlueSky developed for office-supplies companies.

The Horizon element of the system went live in May 2008, with the PDAs coming on stream in November 2008. Zenithoffice now can track its fleet of delivery vans in real time using Masternaut Three X, with the PDAs replacing paper delivery notes through electronic signature capture. Other paper documentation is also eliminated by comprehensive computerised records held in the centralised enterprise system.

“With this fully integrated easy to use system we gain a wide range of benefits. We can track vehicles and deliveries in real time with Masternaut Three X and the Three X PDAs, sending jobs directly to drivers. By uploading jobs onto the Masternaut map we can see deliveries as they are made, charting their progress throughout the day and informing customers when they can expect their supplies. It has extended our customer service levels and our clients appreciate our new approach,” says Paul Rocca, IT Director, Zenithoffice.

Zenithoffice has an enviable on-time delivery record and the system is supporting this by quickly reassigning deliveries to the nearest available driver should there be a delay. In addition, the system helps the company to provide customers with more information by sending an automatic email alert to inform them that their items have been delivered together with proof-of-delivery details.

“We are very pleased with the new system’s capabilities and we are already seeing how it is moving the business forward in terms of better customer service and reduced administration. In addition, the GreenerFleet functionality built into the vehicle tracking system is already showing us that we are saving 30 to 40 miles a day through better routing and driving styles. It also enables us to manage personal usage of company vehicles, which helps to reduce fuel costs further,” concludes Rocca.

Contacts:

Editorial enquiries please call Robert Peel +44 (0)1666 823306.
Please FAX any colour sep. requests to fax no 01666 824668
READER ENQUIRIES to Martin Port, Masternaut Three X
Tel: +44 (0)113 2814025, Email: media@masternaut.co.uk, Web:www.masternaut.co.uk

 

Masternaut Three X, Priory Park, Great North Road, Aberford, Leeds, LS25 3DF
Telephone: 0113 281 4000
Fax: 0113 281 4009
e-mail: info@masternaut.co.uk

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The Masternaut Team
08444 150 150